Ofgem: More help for prepayment customers and those struggling with bills

News stories related to Energy Efficiency, Climate Change and Fuel Poverty. We'd very much like to here you're views on any of the stories we post here. (Please note that only Admin members can post new topics in this forum)
Post Reply
AngelaE
Posts: 40
Joined: Wed Jan 15, 2020 9:54 am

Ofgem: More help for prepayment customers and those struggling with bills

Post by AngelaE » Fri Jul 10, 2020 3:29 pm

Publication date: 29th June, 2020

Ofgem proposals would strengthen the package of support being provided during COVID-19 into permanent requirements from this winter.

Proposals would reduce the number of prepayment customers temporarily going without energy and require suppliers to offer more support to all customers really struggling to pay their energy bills.

Those in financial distress will get some breathing space but ultimately all customers need to pay for the energy they use
Ofgem is consulting on plans to standardise and strengthen support for prepayment customers and for all customers who are struggling to pay their energy bills.

For further information access: https://www.ofgem.gov.uk/publications-a ... ling-bills

Post Reply

Return to “UK National News and Announcements”

Who is online

Users browsing this forum: No registered users and 4 guests